My WM

The My WM mobile app makes it easy to manage s on the go. Getting started is easy and you can with your wm.com email and . If you haven’t signed-up for a My WM online yet you can complete first-time registration through the app. The My WM app allows you to:

Manage Payments

• Pay your bill
• Enroll in autopay or paperless billing
• View payment history
• Cancel scheduled payments

Keep Track of Pickups

• View pickup schedule
• Report a missed pickup
• Request an extra pickup
• View estimated pickup time
• View holiday schedule and weather alerts

Manage Your Service

• Manage/link multiple s
• Add/view payment methods
• customer
• Request a container repair

Edit your My WM Profile

• Edit profile settings
• Update your communication preferences
• Provide
• See alerts for Reschedules, Service Delays & General Info

For Roll-Off Customers Only

• Request a roll-off pickup
• View roll-off history
• Copy/resubmit pickup requests
• Request a removal or relocation
• View roll-off history
• Edit or cancel a roll-off request

For get help or if you have questions, WM directly at [email protected].

Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.